TPM - Training Plus merseyside
People / Students
My work is exciting and rewarding. I enjoy building rapport with clients and taking care of their needs.
| Name: | Stacey |
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| Sector: | Business Administration |
I am a 20-year-old office manager at Liverpool Coaching Academy where I have worked since I left school. I always wanted to work in a busy office environment but left school with low GCSE grades. I contacted tpm and was surprised at the amount of learning support they had to help me develop my career prospects and skills in business and administration.
In my first job at Liverpool Coaching Company I successfully completed a level 2 apprenticeship withthe help of tpm. I’ve now been promoted and am working towards my level 3 advanced apprenticeship in business and administration.
My work is exciting and rewarding. I’m responsible for two staff and the general running of the office administration. I enjoy building rapport with clients and taking care of their needs. As a result of my work and training, I’ve developed great telephone, computer and interpersonal skills, and built up knowledge and understanding.
I would recommend tpm to anyone interested in office work. They’ve been great with me, offering loads of help and encouragement. I could not have achieved my level 2 apprenticeship or my job promotion without the support from my trainers and assessor. It’s hard work but it’s worth it.
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Ofsted:
Overall effectiveness of provision: Good (Grade 2)
‘tpm is a good provider. Learners’ experience and outcomes at tpm are good. TPM’s directors provide good leadership and have high expectations for staff and learners. Arrangements for safeguarding, equality of opportunity and quality improvement are good…’ December 2011.
Training Plus (Merseyside) Ltd. 62 - 64 Lime Street, Liverpool, L1 1JN Company Registration. 4288579 - enquiries@tpmnow.co.uk
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