TPM - Training Plus merseyside
People / Students
I am really enjoying my job and my colleagues are very friendly and supportive.
| Name: | Matthew |
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| Sector: | Business Administration |
I am 21 and currently working with Liverpool City Council as an administration assistant. I am undertaking an NVQ in business administration with tpm. This is part of my professional skills development as agreed with and supported by my line manager at the Council.
My job involves general office administration duties which include processing post, filing tasks, faxing documents to relevant departments, processing telephone enquiries and using the computer. I am really enjoying my job and my colleagues are very friendly and supportive. To date I have developed good computer skills through ECDL, communication and research skills through my work and NVQ study as well as improving my telephone skills and techniques.
tpm staff are very knowledgeable, friendly and helpful. What’s really useful to me is being able to phone my assessor Olly directly for help if I need it; she always makes things clear for me and I don’t feel uncomfortable.
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Ofsted:
Overall effectiveness of provision: Good (Grade 2)
‘tpm is a good provider. Learners’ experience and outcomes at tpm are good. TPM’s directors provide good leadership and have high expectations for staff and learners. Arrangements for safeguarding, equality of opportunity and quality improvement are good…’ December 2011.
Training Plus (Merseyside) Ltd. 62 - 64 Lime Street, Liverpool, L1 1JN Company Registration. 4288579 - enquiries@tpmnow.co.uk
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